Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 198 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
2. 2.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
3. 3.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) short paragraphs
4. 4.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
5. 5.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a good email habit? (a) naming the attachment (b) emojis to a principal (c) text-message spelling (d) no subject line
8. 8.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
9. 9.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
10. 10.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
12. 12.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
13. 13.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
14. 14.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) short paragraphs (d) checking spelling
15. 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
16. 16.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) no subject line (d) a polite greeting
17. 17.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
18. 18.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) replying within a day (d) a silly email ID
19. 19.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) checking spelling (d) emojis to a principal
20. 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
21. 21.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
24. 24.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) checking spelling (d) text-message spelling
25. 25.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) forgetting the file (d) no name at the end
26. 26.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) emojis to a principal (d) one huge paragraph
27. 27.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
28. 28.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
29. 29.Which of these is a good email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) text-message spelling
30. 30.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
31. 31.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
32. 32.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) one huge paragraph (d) text-message spelling
34. 34.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
35. 35.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
37. 37.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
38. 38.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
39. 39.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
40. 40.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank

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