Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 199 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
2. 2.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a polite greeting
3. 3.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
4. 4.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) no subject line (d) emojis to a principal
5. 5.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) no name at the end (d) a polite greeting
6. 6.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) one huge paragraph (d) signing with your name
7. 7.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a polite greeting (d) no subject line
9. 9.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
10. 10.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
12. 12.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) signing with your name (d) a sensible email ID
13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
14. 14.Which of these is a good email habit? (a) naming the attachment (b) text-message spelling (c) emojis to a principal (d) a silly email ID
15. 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
16. 16.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
17. 17.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) naming the attachment (d) checking spelling
18. 18.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
20. 20.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) emojis to a principal (d) short paragraphs
21. 21.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) a silly email ID (d) a clear subject line
22. 22.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) no name at the end (d) replying within a day
23. 23.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
24. 24.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
25. 25.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
27. 27.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
28. 28.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
29. 29.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) ALL CAPITAL LETTERS (d) short paragraphs
30. 30.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
32. 32.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
33. 33.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
35. 35.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) a silly email ID (d) signing with your name
36. 36.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
37. 37.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) a clear subject line (d) a silly email ID
38. 38.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) signing with your name (d) forgetting the file
39. 39.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
40. 40.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit

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