Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 200 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) no name at the end (d) no subject line
2. 2.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) checking spelling (d) a polite greeting
4. 4.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) ALL CAPITAL LETTERS (d) short paragraphs
5. 5.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
6. 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
7. 7.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
8. 8.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
10. 10.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message
12. 12.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) forgetting the file (d) short paragraphs
13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
14. 14.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
16. 16.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no subject line (d) a polite greeting
17. 17.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
18. 18.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
19. 19.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) one huge paragraph (d) short paragraphs
20. 20.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) one huge paragraph (d) a sensible email ID
21. 21.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
22. 22.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
23. 23.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
24. 24.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
25. 25.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
26. 26.Which of these is a good email habit? (a) signing with your name (b) no name at the end (c) no subject line (d) one huge paragraph
27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) no subject line (d) replying within a day
28. 28.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
29. 29.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) a silly email ID (d) ALL CAPITAL LETTERS
30. 30.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) short paragraphs (d) no subject line
31. 31.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) short paragraphs (d) forgetting the file
32. 32.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
33. 33.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
34. 34.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) emojis to a principal (d) checking spelling
35. 35.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
37. 37.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
38. 38.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
39. 39.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
40. 40.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting

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