Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 3 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) short paragraphs (d) one huge paragraph
2. 2.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
3. 3.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
5. 5.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
6. 6.Which of these is a good email habit? (a) no name at the end (b) a sensible email ID (c) emojis to a principal (d) ALL CAPITAL LETTERS
7. 7.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) no subject line
8. 8.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
9. 9.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
10. 10.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) signing with your name
11. 11.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) signing with your name (d) text-message spelling
12. 12.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a sensible email ID
13. 13.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
14. 14.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) emojis to a principal (d) no subject line
15. 15.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
16. 16.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
17. 17.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) replying within a day (d) a polite greeting
18. 18.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
19. 19.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) short paragraphs (d) forgetting the file
21. 21.Which of these is a good email habit? (a) one huge paragraph (b) checking spelling (c) ALL CAPITAL LETTERS (d) emojis to a principal
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
23. 23.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
24. 24.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
25. 25.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
26. 26.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
27. 27.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
28. 28.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
29. 29.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
30. 30.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) forgetting the file (d) signing with your name
31. 31.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) text-message spelling (d) a clear subject line
32. 32.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
33. 33.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) ALL CAPITAL LETTERS (d) emojis to a principal
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
35. 35.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
36. 36.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
37. 37.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) a polite greeting (d) a silly email ID
38. 38.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) a polite greeting (d) no subject line
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
40. 40.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) naming the attachment (d) a clear subject line

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