Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 21 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
2. 2.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
5. 5.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) a polite greeting (d) a sensible email ID
6. 6.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
8. 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
10. 10.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) short paragraphs (d) checking spelling
11. 11.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) checking spelling (d) forgetting the file
12. 12.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) short paragraphs (d) text-message spelling
13. 13.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) a polite greeting (d) a silly email ID
14. 14.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
15. 15.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
16. 16.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
17. 17.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) emojis to a principal
18. 18.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) one huge paragraph (d) short paragraphs
19. 19.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
20. 20.Which of these is a poor email habit? (a) one huge paragraph (b) a sensible email ID (c) a clear subject line (d) a polite greeting
21. 21.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
22. 22.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) no name at the end (d) one huge paragraph
23. 23.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) naming the attachment (d) a clear subject line
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) a clear subject line (d) short paragraphs
26. 26.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) checking spelling (d) naming the attachment
27. 27.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
29. 29.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
30. 30.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
31. 31.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) signing with your name (d) emojis to a principal
32. 32.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) naming the attachment (d) text-message spelling
33. 33.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
34. 34.Which of these is a good email habit? (a) a sensible email ID (b) no name at the end (c) one huge paragraph (d) text-message spelling
35. 35.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) one huge paragraph (d) emojis to a principal
36. 36.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) text-message spelling (d) checking spelling
37. 37.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
38. 38.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
39. 39.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off

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