Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 201 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
4. 4.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
9. 9.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
10. 10.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) signing with your name (d) no name at the end
12. 12.Which of these is a good email habit? (a) signing with your name (b) one huge paragraph (c) forgetting the file (d) no name at the end
13. 13.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a polite greeting
14. 14.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) text-message spelling (d) no name at the end
15. 15.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) no name at the end (d) short paragraphs
16. 16.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) a sensible email ID (d) ALL CAPITAL LETTERS
17. 17.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
18. 18.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
21. 21.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) emojis to a principal (d) no subject line
23. 23.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) a silly email ID (d) a sensible email ID
24. 24.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) short paragraphs (d) no subject line
26. 26.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) emojis to a principal (d) naming the attachment
27. 27.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
28. 28.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
29. 29.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
30. 30.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
31. 31.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) no name at the end (d) signing with your name
33. 33.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
34. 34.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) one huge paragraph (d) checking spelling
35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
36. 36.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) ALL CAPITAL LETTERS (d) no name at the end
37. 37.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
38. 38.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) short paragraphs (d) forgetting the file
39. 39.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) no subject line (d) naming the attachment
40. 40.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off

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