Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 202 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
2. 2.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
3. 3.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
4. 4.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
5. 5.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
6. 6.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
7. 7.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
9. 9.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
10. 10.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) no subject line (d) a silly email ID
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a sensible email ID (d) no name at the end
12. 12.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
14. 14.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) forgetting the file (d) no name at the end
15. 15.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) ALL CAPITAL LETTERS (d) text-message spelling
16. 16.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
17. 17.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
18. 18.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
19. 19.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) signing with your name (d) text-message spelling
20. 20.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
21. 21.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
22. 22.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
24. 24.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
25. 25.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
26. 26.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) no subject line (d) a polite greeting
27. 27.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) checking spelling (d) short paragraphs
28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) ALL CAPITAL LETTERS (d) naming the attachment
29. 29.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
30. 30.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) emojis to a principal (d) a silly email ID
31. 31.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
32. 32.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
33. 33.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) text-message spelling (d) short paragraphs
34. 34.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
35. 35.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
36. 36.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) short paragraphs (d) emojis to a principal
37. 37.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
39. 39.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
40. 40.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line

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