Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 205 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
2. 2.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
3. 3.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) checking spelling (d) emojis to a principal
4. 4.🔍 Which is the odd one out? (a) checking spelling (b) no name at the end (c) naming the attachment (d) a sensible email ID
5. 5.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
6. 6.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
7. 7.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
8. 8.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
10. 10.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) a polite greeting (d) a sensible email ID
11. 11.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
12. 12.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
14. 14.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a clear subject line
15. 15.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
16. 16.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
17. 17.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
18. 18.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) checking spelling (d) a polite greeting
19. 19.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) a clear subject line (d) one huge paragraph
20. 20.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
22. 22.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
23. 23.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) naming the attachment
24. 24.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
25. 25.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
26. 26.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) a sensible email ID (d) text-message spelling
27. 27.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
28. 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
29. 29.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
30. 30.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) no name at the end (d) one huge paragraph
31. 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
32. 32.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
33. 33.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) replying within a day (d) no name at the end
34. 34.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
35. 35.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
36. 36.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
37. 37.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
39. 39.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) no subject line (d) short paragraphs
40. 40.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing

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