Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
- 2.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 3.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
- 4.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) no subject line (d) replying within a day
- 5.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
- 6.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 8.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a silly email ID
- 9.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 10.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 11.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) no name at the end (d) one huge paragraph
- 12.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 14.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) forgetting the file (d) naming the attachment
- 15.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 17.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 18.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 19.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 20.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 21.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
- 22.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 23.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 24.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no name at the end (d) naming the attachment
- 25.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 26.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a sensible email ID
- 27.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 28.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 29.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) text-message spelling (d) a silly email ID
- 30.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 31.Which of these is a poor email habit? (a) naming the attachment (b) a silly email ID (c) replying within a day (d) a clear subject line
- 32.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 33.Which of these is a good email habit? (a) a polite greeting (b) a silly email ID (c) text-message spelling (d) ALL CAPITAL LETTERS
- 34.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 35.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 36.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 37.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) checking spelling (d) replying within a day
- 38.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) no subject line (d) checking spelling
- 39.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 40.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
Answer key
- one based on your name
- the subject line
- sum up the email
- replying within a day
- read it once more
- the details
- the subject line
- short paragraphs
- a poor email habit
- the sign-off
- signing with your name
- a poor email habit
- the sign-off
- forgetting the file
- the greeting
- the subject line
- a poor email habit
- a poor email habit
- a poor email habit
- the greeting
- after a few working days
- the subject line
- a good email habit
- no name at the end
- the details
- a sensible email ID
- the sign-off
- the details
- signing with your name
- the subject line
- a silly email ID
- the subject line
- a polite greeting
- the subject line
- the sign-off
- the greeting
- ALL CAPITAL LETTERS
- checking spelling
- the main message
- the greeting
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