Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
- 2.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) signing with your name (d) short paragraphs
- 3.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 4.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 5.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a polite greeting
- 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 7.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
- 8.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 9.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 10.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 11.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
- 12.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 13.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
- 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 16.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) signing with your name (d) ALL CAPITAL LETTERS
- 17.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) naming the attachment (d) signing with your name
- 18.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) one huge paragraph (d) a clear subject line
- 19.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) signing with your name (d) no name at the end
- 20.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 21.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
- 22.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 23.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 24.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 25.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) checking spelling (d) no subject line
- 26.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) checking spelling (d) emojis to a principal
- 27.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) a polite greeting (d) replying within a day
- 28.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 29.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) naming the attachment (d) no subject line
- 30.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 31.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 32.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) short paragraphs (d) signing with your name
- 33.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 34.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 35.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) naming the attachment (d) emojis to a principal
- 36.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) a silly email ID (d) no subject line
- 37.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) text-message spelling (d) no subject line
- 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 39.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) ALL CAPITAL LETTERS (d) a clear subject line
- 40.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) signing with your name (d) a silly email ID
Answer key
- read it once more
- forgetting the file
- the sign-off
- the sign-off
- a polite greeting
- the sign-off
- the greeting
- the greeting
- a poor email habit
- a good email habit
- formally and briefly
- a good email habit
- one based on your name
- the greeting
- the main message
- signing with your name
- text-message spelling
- one huge paragraph
- signing with your name
- a poor email habit
- sum up the email
- the sign-off
- a good email habit
- the details
- no subject line
- checking spelling
- text-message spelling
- the greeting
- naming the attachment
- a poor email habit
- a polite thank-you line
- ALL CAPITAL LETTERS
- the greeting
- a good email habit
- naming the attachment
- checking spelling
- short paragraphs
- the subject line
- a clear subject line
- a silly email ID
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