Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 208 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) a polite greeting (d) a sensible email ID
2. 2.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
4. 4.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
5. 5.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) no name at the end (d) a clear subject line
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) no name at the end (d) a silly email ID
8. 8.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
9. 9.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) a clear subject line (d) ALL CAPITAL LETTERS
10. 10.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) emojis to a principal (d) checking spelling
11. 11.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
12. 12.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
13. 13.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
15. 15.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) text-message spelling (d) a polite greeting
16. 16.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) text-message spelling (d) short paragraphs
17. 17.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) one huge paragraph (d) a polite greeting
18. 18.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) ALL CAPITAL LETTERS (d) checking spelling
19. 19.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) checking spelling (d) no subject line
20. 20.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
21. 21.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
22. 22.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
23. 23.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
24. 24.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) emojis to a principal (d) checking spelling
27. 27.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
28. 28.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) a clear subject line (d) one huge paragraph
29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
30. 30.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
31. 31.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
32. 32.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) replying within a day (d) no subject line
33. 33.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
34. 34.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
35. 35.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) emojis to a principal (d) a polite greeting
36. 36.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
37. 37.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) emojis to a principal (b) naming the attachment (c) one huge paragraph (d) no subject line
39. 39.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
40. 40.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit

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