Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 209 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
2. 2.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) a sensible email ID (d) emojis to a principal
4. 4.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
6. 6.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
7. 7.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
8. 8.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) naming the attachment (d) no subject line
9. 9.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
10. 10.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
11. 11.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
12. 12.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) a silly email ID (d) no name at the end
13. 13.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) no name at the end (d) replying within a day
14. 14.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) emojis to a principal (d) a polite greeting
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) a sensible email ID (d) one huge paragraph
17. 17.Which of these is a good email habit? (a) a clear subject line (b) text-message spelling (c) one huge paragraph (d) no subject line
18. 18.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
20. 20.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
21. 21.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
22. 22.Which of these is a poor email habit? (a) text-message spelling (b) checking spelling (c) a polite greeting (d) a sensible email ID
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) short paragraphs (d) no name at the end
24. 24.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
26. 26.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
27. 27.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
28. 28.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
29. 29.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
30. 30.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
31. 31.Which of these is a good email habit? (a) one huge paragraph (b) replying within a day (c) ALL CAPITAL LETTERS (d) no subject line
32. 32.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) naming the attachment (d) no subject line
33. 33.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
34. 34.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
35. 35.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
36. 36.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
37. 37.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) one huge paragraph (d) replying within a day
38. 38.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
39. 39.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) a polite greeting (d) a silly email ID
40. 40.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing

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