Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 210 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
2. 2.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
3. 3.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
4. 4.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
6. 6.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
7. 7.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) a clear subject line (d) short paragraphs
8. 8.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
9. 9.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) a clear subject line (d) emojis to a principal
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) ALL CAPITAL LETTERS (d) no name at the end
11. 11.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) ALL CAPITAL LETTERS (d) naming the attachment
12. 12.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
13. 13.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
14. 14.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
15. 15.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a clear subject line (d) one huge paragraph
17. 17.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
18. 18.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
21. 21.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) a sensible email ID (d) no name at the end
22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) checking spelling (d) no subject line
23. 23.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
25. 25.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
27. 27.Which of these is a poor email habit? (a) emojis to a principal (b) signing with your name (c) short paragraphs (d) checking spelling
28. 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
30. 30.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) a silly email ID (d) signing with your name
31. 31.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
32. 32.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
33. 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) replying within a day (d) one huge paragraph
34. 34.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
35. 35.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
36. 36.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
37. 37.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a polite greeting (d) forgetting the file
39. 39.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) naming the attachment (d) a clear subject line
40. 40.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message

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