Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 22 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
2. 2.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) ALL CAPITAL LETTERS (d) naming the attachment
3. 3.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) replying within a day (d) a polite greeting
4. 4.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
5. 5.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
6. 6.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) naming the attachment (d) a polite greeting
7. 7.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
8. 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) replying within a day (d) no name at the end
9. 9.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) replying within a day (d) one huge paragraph
10. 10.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) signing with your name (d) short paragraphs
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
12. 12.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
13. 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
15. 15.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) a sensible email ID (d) naming the attachment
16. 16.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) emojis to a principal (d) checking spelling
17. 17.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
18. 18.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
19. 19.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) a silly email ID (d) a sensible email ID
20. 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
22. 22.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
23. 23.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
24. 24.Which of these is a poor email habit? (a) no name at the end (b) short paragraphs (c) checking spelling (d) naming the attachment
25. 25.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
26. 26.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) naming the attachment (d) forgetting the file
27. 27.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) ALL CAPITAL LETTERS (d) no subject line
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
30. 30.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
31. 31.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) text-message spelling (d) no name at the end
32. 32.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
33. 33.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
36. 36.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
38. 38.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
39. 39.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) forgetting the file (d) no name at the end
40. 40.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) text-message spelling (d) a clear subject line

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