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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 211 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
  2. 2.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) emojis to a principal (d) signing with your name
  4. 4.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  5. 5.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  6. 6.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  7. 7.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
  8. 8.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  9. 9.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) forgetting the file (d) ALL CAPITAL LETTERS
  10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  11. 11.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  12. 12.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) forgetting the file (d) a clear subject line
  13. 13.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  14. 14.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) a clear subject line (d) forgetting the file
  16. 16.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  17. 17.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  18. 18.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) signing with your name (d) a polite greeting
  19. 19.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) forgetting the file (d) short paragraphs
  20. 20.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) no name at the end (d) one huge paragraph
  21. 21.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) no subject line (d) short paragraphs
  22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  23. 23.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  24. 24.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  25. 25.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  26. 26.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  27. 27.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  28. 28.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
  29. 29.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  30. 30.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  31. 31.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) signing with your name (d) short paragraphs
  32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) a sensible email ID (d) text-message spelling
  33. 33.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  34. 34.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a polite greeting
  35. 35.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  36. 36.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  37. 37.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  38. 38.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  39. 39.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
  40. 40.Which of these is a poor email habit? (a) short paragraphs (b) no subject line (c) a polite greeting (d) signing with your name

Answer key

  1. one based on your name
  2. the greeting
  3. emojis to a principal
  4. a poor email habit
  5. the details
  6. a poor email habit
  7. formally and briefly
  8. the greeting
  9. a clear subject line
  10. the main message
  11. the sign-off
  12. forgetting the file
  13. the subject line
  14. a good email habit
  15. forgetting the file
  16. a good email habit
  17. the greeting
  18. a silly email ID
  19. short paragraphs
  20. signing with your name
  21. no subject line
  22. the sign-off
  23. the subject line
  24. a good email habit
  25. why you are writing
  26. the sign-off
  27. a good email habit
  28. sum up the email
  29. a poor email habit
  30. the main message
  31. emojis to a principal
  32. text-message spelling
  33. the details
  34. a polite greeting
  35. a good email habit
  36. the subject line
  37. a poor email habit
  38. the greeting
  39. that a file is attached
  40. no subject line

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