Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
- 2.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 3.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) emojis to a principal (d) signing with your name
- 4.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 5.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 6.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 7.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
- 8.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 9.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) forgetting the file (d) ALL CAPITAL LETTERS
- 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 11.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 12.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) forgetting the file (d) a clear subject line
- 13.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 14.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 15.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) a clear subject line (d) forgetting the file
- 16.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 17.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 18.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) signing with your name (d) a polite greeting
- 19.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) forgetting the file (d) short paragraphs
- 20.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) no name at the end (d) one huge paragraph
- 21.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) no subject line (d) short paragraphs
- 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 23.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 24.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 25.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 26.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 27.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 28.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
- 29.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 30.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 31.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) signing with your name (d) short paragraphs
- 32.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) a sensible email ID (d) text-message spelling
- 33.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 34.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a polite greeting
- 35.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 36.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 37.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 38.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 39.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
- 40.Which of these is a poor email habit? (a) short paragraphs (b) no subject line (c) a polite greeting (d) signing with your name
Answer key
- one based on your name
- the greeting
- emojis to a principal
- a poor email habit
- the details
- a poor email habit
- formally and briefly
- the greeting
- a clear subject line
- the main message
- the sign-off
- forgetting the file
- the subject line
- a good email habit
- forgetting the file
- a good email habit
- the greeting
- a silly email ID
- short paragraphs
- signing with your name
- no subject line
- the sign-off
- the subject line
- a good email habit
- why you are writing
- the sign-off
- a good email habit
- sum up the email
- a poor email habit
- the main message
- emojis to a principal
- text-message spelling
- the details
- a polite greeting
- a good email habit
- the subject line
- a poor email habit
- the greeting
- that a file is attached
- no subject line
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