Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 212 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
2. 2.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
3. 3.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) short paragraphs (d) naming the attachment
4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) ALL CAPITAL LETTERS (d) a polite greeting
6. 6.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
7. 7.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
8. 8.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
9. 9.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
10. 10.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
11. 11.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) one huge paragraph (d) signing with your name
12. 12.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) no subject line (d) a sensible email ID
13. 13.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
14. 14.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
15. 15.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
16. 16.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
19. 19.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) one huge paragraph (d) a silly email ID
20. 20.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
21. 21.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
22. 22.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
23. 23.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) a silly email ID (d) a polite greeting
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
25. 25.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
26. 26.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
27. 27.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
28. 28.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) emojis to a principal (d) short paragraphs
30. 30.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) a polite greeting (d) checking spelling
31. 31.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
32. 32.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) a clear subject line (d) no subject line
33. 33.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
34. 34.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
35. 35.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) emojis to a principal (d) replying within a day
37. 37.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) ALL CAPITAL LETTERS (d) checking spelling
38. 38.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) emojis to a principal (d) a clear subject line
39. 39.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
40. 40.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) a clear subject line (d) forgetting the file

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