Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 213 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
2. 2.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
3. 3.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
5. 5.Which of these is a good email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) forgetting the file (d) text-message spelling
6. 6.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
7. 7.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) signing with your name (d) replying within a day
8. 8.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
12. 12.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) no name at the end (d) a polite greeting
13. 13.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) signing with your name
14. 14.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
15. 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
16. 16.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no name at the end (d) replying within a day
17. 17.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) no name at the end (d) ALL CAPITAL LETTERS
18. 18.Which of these is a poor email habit? (a) naming the attachment (b) one huge paragraph (c) a sensible email ID (d) signing with your name
19. 19.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
21. 21.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
22. 22.Which of these is a poor email habit? (a) checking spelling (b) no name at the end (c) short paragraphs (d) replying within a day
23. 23.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) emojis to a principal (d) a silly email ID
24. 24.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
28. 28.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) ALL CAPITAL LETTERS (d) replying within a day
29. 29.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) a sensible email ID (d) one huge paragraph
30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
32. 32.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) naming the attachment (d) a sensible email ID
33. 33.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
34. 34.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) checking spelling
35. 35.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) checking spelling (d) text-message spelling
36. 36.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
37. 37.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
38. 38.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
39. 39.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting

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