Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 214 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
2. 2.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
3. 3.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
4. 4.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) a silly email ID (d) one huge paragraph
5. 5.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
6. 6.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
7. 7.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
9. 9.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) emojis to a principal (d) replying within a day
10. 10.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
13. 13.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) ALL CAPITAL LETTERS (d) short paragraphs
15. 15.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
16. 16.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) forgetting the file (d) a silly email ID
17. 17.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
18. 18.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
20. 20.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
21. 21.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
22. 22.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
23. 23.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
24. 24.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) ALL CAPITAL LETTERS (d) checking spelling
25. 25.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) text-message spelling (d) ALL CAPITAL LETTERS
26. 26.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
27. 27.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
28. 28.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
29. 29.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) signing with your name (d) a silly email ID
30. 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
31. 31.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) signing with your name (d) no name at the end
32. 32.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
33. 33.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.Which of these is a good email habit? (a) naming the attachment (b) one huge paragraph (c) no subject line (d) ALL CAPITAL LETTERS
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
37. 37.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
39. 39.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
40. 40.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit

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