Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 215 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no subject line (d) a polite greeting
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) checking spelling (d) one huge paragraph
4. 4.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) short paragraphs (d) no subject line
5. 5.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
6. 6.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
7. 7.Which of these is a poor email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a sensible email ID
8. 8.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
9. 9.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
10. 10.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) forgetting the file (d) ALL CAPITAL LETTERS
11. 11.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
12. 12.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) checking spelling (d) no name at the end
13. 13.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
14. 14.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
15. 15.Which of these is a good email habit? (a) naming the attachment (b) emojis to a principal (c) forgetting the file (d) one huge paragraph
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
17. 17.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
18. 18.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
19. 19.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
20. 20.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
21. 21.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
22. 22.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) signing with your name (d) no subject line
23. 23.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) signing with your name (d) no subject line
24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) no name at the end (d) a clear subject line
25. 25.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
26. 26.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
27. 27.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) a silly email ID (d) checking spelling
28. 28.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a silly email ID (d) short paragraphs
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
30. 30.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
31. 31.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
32. 32.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
33. 33.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
34. 34.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
36. 36.Which of these is a good email habit? (a) no name at the end (b) checking spelling (c) ALL CAPITAL LETTERS (d) text-message spelling
37. 37.Which of these is a poor email habit? (a) one huge paragraph (b) replying within a day (c) a sensible email ID (d) a polite greeting
38. 38.Which of these is a good email habit? (a) a silly email ID (b) a sensible email ID (c) text-message spelling (d) no subject line
39. 39.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
40. 40.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name

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