Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 216 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) short paragraphs (d) emojis to a principal
2. 2.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) replying within a day (d) checking spelling
4. 4.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
5. 5.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) a clear subject line (d) no name at the end
6. 6.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) checking spelling (d) ALL CAPITAL LETTERS
7. 7.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
9. 9.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
10. 10.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) a clear subject line (d) forgetting the file
11. 11.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
12. 12.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) forgetting the file (d) naming the attachment
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
14. 14.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
16. 16.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
18. 18.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
19. 19.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
20. 20.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) no name at the end (d) ALL CAPITAL LETTERS
21. 21.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) no name at the end (d) a sensible email ID
22. 22.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) no subject line (d) signing with your name
23. 23.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) a clear subject line (d) a silly email ID
24. 24.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
25. 25.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
26. 26.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
27. 27.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
28. 28.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
29. 29.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) text-message spelling (d) replying within a day
32. 32.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) checking spelling
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
35. 35.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
36. 36.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) no subject line (d) short paragraphs
37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
38. 38.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
39. 39.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) forgetting the file (d) checking spelling
40. 40.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit

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