Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 219 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
3. 3.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) a polite greeting (d) emojis to a principal
4. 4.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) replying within a day (d) a silly email ID
5. 5.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) replying within a day (d) a sensible email ID
7. 7.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) emojis to a principal (d) no subject line
8. 8.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) one huge paragraph (d) checking spelling
9. 9.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
10. 10.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
11. 11.Which of these is a good email habit? (a) a sensible email ID (b) text-message spelling (c) one huge paragraph (d) ALL CAPITAL LETTERS
12. 12.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
13. 13.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) a polite greeting (d) text-message spelling
14. 14.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
15. 15.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) text-message spelling (d) a polite greeting
16. 16.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) signing with your name (d) a sensible email ID
17. 17.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
18. 18.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
19. 19.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
20. 20.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) a sensible email ID
21. 21.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
22. 22.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
24. 24.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a clear subject line (d) emojis to a principal
25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
26. 26.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message
28. 28.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) a clear subject line (d) emojis to a principal
30. 30.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
31. 31.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
32. 32.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a silly email ID (d) a sensible email ID
33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
34. 34.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
35. 35.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) forgetting the file (d) ALL CAPITAL LETTERS
36. 36.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
37. 37.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) a sensible email ID (d) short paragraphs
39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
40. 40.Which of these is a poor email habit? (a) no subject line (b) replying within a day (c) a clear subject line (d) checking spelling

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