Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 220 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
2. 2.Which of these is a poor email habit? (a) one huge paragraph (b) replying within a day (c) a sensible email ID (d) a polite greeting
3. 3.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
4. 4.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
5. 5.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
6. 6.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) signing with your name (d) forgetting the file
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
8. 8.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
9. 9.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) replying within a day (d) short paragraphs
10. 10.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
11. 11.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
13. 13.Which of these is a poor email habit? (a) a polite greeting (b) no subject line (c) a sensible email ID (d) naming the attachment
14. 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) one huge paragraph (d) checking spelling
15. 15.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) a sensible email ID (d) ALL CAPITAL LETTERS
16. 16.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
17. 17.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) emojis to a principal (d) checking spelling
18. 18.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
19. 19.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) signing with your name (d) replying within a day
21. 21.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
22. 22.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) text-message spelling (d) forgetting the file
23. 23.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
24. 24.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
25. 25.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
26. 26.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) no subject line (d) checking spelling
28. 28.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
29. 29.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
31. 31.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
33. 33.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) naming the attachment (d) a polite greeting
35. 35.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) a clear subject line (d) emojis to a principal
36. 36.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) no subject line (d) naming the attachment
37. 37.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
38. 38.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
39. 39.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
40. 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message

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