Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 2.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) replying within a day (d) ALL CAPITAL LETTERS
- 3.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) signing with your name (d) a clear subject line
- 4.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 5.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
- 6.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
- 7.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
- 8.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) no subject line (d) a sensible email ID
- 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 10.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 12.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) a polite greeting (d) emojis to a principal
- 13.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 14.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) checking spelling (d) one huge paragraph
- 15.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
- 16.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 18.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 19.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 20.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 21.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) checking spelling (d) a polite greeting
- 22.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 23.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 24.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
- 25.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) no name at the end (d) signing with your name
- 26.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 27.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 28.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 29.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 31.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 32.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) short paragraphs (d) one huge paragraph
- 33.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) emojis to a principal
- 34.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
- 35.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 36.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
- 37.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) no subject line (d) no name at the end
- 39.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
- 40.Which of these is a poor email habit? (a) a sensible email ID (b) forgetting the file (c) naming the attachment (d) checking spelling
Answer key
- why you are writing
- replying within a day
- forgetting the file
- a poor email habit
- a sensible email ID
- that a file is attached
- formally and briefly
- no subject line
- the sign-off
- a poor email habit
- the subject line
- emojis to a principal
- the details
- checking spelling
- ALL CAPITAL LETTERS
- the greeting
- the subject line
- the greeting
- a good email habit
- the greeting
- no subject line
- a good email habit
- the subject line
- the greeting
- no name at the end
- a good email habit
- a poor email habit
- a poor email habit
- the greeting
- a good email habit
- the subject line
- short paragraphs
- a polite greeting
- one based on your name
- the sign-off
- read it once more
- a poor email habit
- naming the attachment
- sum up the email
- forgetting the file
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