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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 23 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  2. 2.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) replying within a day (d) ALL CAPITAL LETTERS
  3. 3.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) signing with your name (d) a clear subject line
  4. 4.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
  6. 6.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
  7. 7.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
  8. 8.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) no subject line (d) a sensible email ID
  9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  10. 10.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  12. 12.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) a polite greeting (d) emojis to a principal
  13. 13.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  14. 14.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) checking spelling (d) one huge paragraph
  15. 15.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
  16. 16.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  17. 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  18. 18.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  19. 19.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  20. 20.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  21. 21.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) checking spelling (d) a polite greeting
  22. 22.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  23. 23.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  24. 24.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  25. 25.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) no name at the end (d) signing with your name
  26. 26.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  27. 27.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  28. 28.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  29. 29.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  30. 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  31. 31.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  32. 32.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) short paragraphs (d) one huge paragraph
  33. 33.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) emojis to a principal
  34. 34.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
  35. 35.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  36. 36.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
  37. 37.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  38. 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) no subject line (d) no name at the end
  39. 39.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
  40. 40.Which of these is a poor email habit? (a) a sensible email ID (b) forgetting the file (c) naming the attachment (d) checking spelling

Answer key

  1. why you are writing
  2. replying within a day
  3. forgetting the file
  4. a poor email habit
  5. a sensible email ID
  6. that a file is attached
  7. formally and briefly
  8. no subject line
  9. the sign-off
  10. a poor email habit
  11. the subject line
  12. emojis to a principal
  13. the details
  14. checking spelling
  15. ALL CAPITAL LETTERS
  16. the greeting
  17. the subject line
  18. the greeting
  19. a good email habit
  20. the greeting
  21. no subject line
  22. a good email habit
  23. the subject line
  24. the greeting
  25. no name at the end
  26. a good email habit
  27. a poor email habit
  28. a poor email habit
  29. the greeting
  30. a good email habit
  31. the subject line
  32. short paragraphs
  33. a polite greeting
  34. one based on your name
  35. the sign-off
  36. read it once more
  37. a poor email habit
  38. naming the attachment
  39. sum up the email
  40. forgetting the file

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