Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 221 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) text-message spelling (d) naming the attachment
4. 4.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
6. 6.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) one huge paragraph (d) short paragraphs
8. 8.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) no subject line (d) naming the attachment
9. 9.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
10. 10.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) checking spelling (d) a clear subject line
11. 11.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
12. 12.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
13. 13.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
14. 14.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) short paragraphs (d) checking spelling
15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
16. 16.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
17. 17.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) text-message spelling (d) a silly email ID
18. 18.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
19. 19.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
21. 21.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
22. 22.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
23. 23.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
24. 24.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
25. 25.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
26. 26.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
29. 29.Which of these is a good email habit? (a) replying within a day (b) a silly email ID (c) emojis to a principal (d) one huge paragraph
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) no name at the end (d) a silly email ID
31. 31.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) short paragraphs (d) no name at the end
32. 32.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
33. 33.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
34. 34.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
35. 35.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
36. 36.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
37. 37.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
38. 38.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
39. 39.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) forgetting the file (d) ALL CAPITAL LETTERS

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