Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 222 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) replying within a day (d) a silly email ID
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
4. 4.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
5. 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
6. 6.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
7. 7.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
8. 8.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
9. 9.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) signing with your name (d) emojis to a principal
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
11. 11.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
12. 12.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
13. 13.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) one huge paragraph (d) a polite greeting
14. 14.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
15. 15.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) short paragraphs (d) checking spelling
16. 16.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
17. 17.Which of these is a poor email habit? (a) emojis to a principal (b) a clear subject line (c) signing with your name (d) a sensible email ID
18. 18.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
21. 21.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) emojis to a principal (d) a polite greeting
22. 22.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
23. 23.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
24. 24.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) ALL CAPITAL LETTERS (d) no subject line
25. 25.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
26. 26.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
27. 27.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) text-message spelling (d) emojis to a principal
28. 28.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
29. 29.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
30. 30.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
32. 32.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
33. 33.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
34. 34.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) forgetting the file (d) a clear subject line
35. 35.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
36. 36.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
37. 37.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
38. 38.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) a silly email ID (d) no name at the end
39. 39.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
40. 40.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting

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