Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 223 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) a clear subject line (d) a sensible email ID
2. 2.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) checking spelling (d) short paragraphs
3. 3.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.Which of these is a good email habit? (a) checking spelling (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) forgetting the file
6. 6.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) short paragraphs (d) text-message spelling
7. 7.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
8. 8.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
9. 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
10. 10.Which of these is a good email habit? (a) naming the attachment (b) one huge paragraph (c) a silly email ID (d) ALL CAPITAL LETTERS
11. 11.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
12. 12.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) emojis to a principal (d) a polite greeting
13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
14. 14.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) a sensible email ID (d) a silly email ID
15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) one huge paragraph (d) a clear subject line
17. 17.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) replying within a day (d) one huge paragraph
18. 18.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
19. 19.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
20. 20.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
22. 22.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) no name at the end (d) replying within a day
23. 23.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
24. 24.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
25. 25.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) a polite greeting (d) no subject line
26. 26.Which of these is a poor email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a sensible email ID
27. 27.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
28. 28.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
29. 29.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) replying within a day (d) one huge paragraph
30. 30.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) a clear subject line (d) no subject line
31. 31.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
34. 34.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) a polite greeting (d) a silly email ID
35. 35.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
36. 36.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) one huge paragraph (d) a clear subject line
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
38. 38.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
39. 39.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) forgetting the file (d) signing with your name
40. 40.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) no subject line (d) no name at the end

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