Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 224 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) replying within a day (b) a silly email ID (c) ALL CAPITAL LETTERS (d) forgetting the file
2. 2.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
3. 3.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
4. 4.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) signing with your name (d) checking spelling
5. 5.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
6. 6.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
7. 7.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) replying within a day
8. 8.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
9. 9.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) replying within a day (d) checking spelling
11. 11.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
12. 12.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a sensible email ID
14. 14.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) a clear subject line (d) replying within a day
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
16. 16.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
17. 17.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) a sensible email ID (d) emojis to a principal
18. 18.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
19. 19.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
20. 20.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
21. 21.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
22. 22.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) one huge paragraph (d) naming the attachment
24. 24.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
25. 25.Which of these is a good email habit? (a) a silly email ID (b) a clear subject line (c) no subject line (d) emojis to a principal
26. 26.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
27. 27.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) signing with your name (d) no name at the end
28. 28.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) no name at the end (d) naming the attachment
29. 29.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
31. 31.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
32. 32.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) one huge paragraph (d) no name at the end
33. 33.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
35. 35.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
36. 36.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) a clear subject line (d) no subject line
37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
38. 38.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) naming the attachment (d) a polite greeting
39. 39.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
40. 40.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off

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