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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 225 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
  2. 2.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  3. 3.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  4. 4.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  5. 5.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  6. 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  7. 7.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  8. 8.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  9. 9.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) no name at the end (d) signing with your name
  10. 10.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  11. 11.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) ALL CAPITAL LETTERS (d) no name at the end
  12. 12.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  13. 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  14. 14.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
  15. 15.Which of these is a poor email habit? (a) no subject line (b) a polite greeting (c) signing with your name (d) a sensible email ID
  16. 16.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  17. 17.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  18. 18.Which of these is a good email habit? (a) a silly email ID (b) naming the attachment (c) text-message spelling (d) no subject line
  19. 19.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  20. 20.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
  21. 21.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) text-message spelling (d) no subject line
  22. 22.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  23. 23.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  24. 24.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) a polite greeting (d) replying within a day
  25. 25.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) forgetting the file (d) naming the attachment
  26. 26.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) checking spelling (d) a clear subject line
  27. 27.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  29. 29.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  30. 30.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) no name at the end (d) a clear subject line
  31. 31.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  32. 32.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  33. 33.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  34. 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  35. 35.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  36. 36.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) checking spelling (d) forgetting the file
  37. 37.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) emojis to a principal (d) no name at the end
  38. 38.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  40. 40.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message

Answer key

  1. sum up the email
  2. a polite thank-you line
  3. the details
  4. the subject line
  5. the subject line
  6. a good email habit
  7. the subject line
  8. the main message
  9. no name at the end
  10. the sign-off
  11. a clear subject line
  12. the details
  13. the main message
  14. read it once more
  15. no subject line
  16. why you are writing
  17. a good email habit
  18. naming the attachment
  19. the subject line
  20. one based on your name
  21. signing with your name
  22. why you are writing
  23. the greeting
  24. one huge paragraph
  25. forgetting the file
  26. forgetting the file
  27. the greeting
  28. the sign-off
  29. the greeting
  30. a clear subject line
  31. the greeting
  32. a good email habit
  33. a polite thank-you line
  34. the details
  35. the sign-off
  36. checking spelling
  37. short paragraphs
  38. a poor email habit
  39. the greeting
  40. the sign-off

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