Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
- 2.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 3.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 4.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 5.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 7.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
- 8.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 9.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) no name at the end (d) signing with your name
- 10.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 11.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) ALL CAPITAL LETTERS (d) no name at the end
- 12.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 14.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
- 15.Which of these is a poor email habit? (a) no subject line (b) a polite greeting (c) signing with your name (d) a sensible email ID
- 16.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 17.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 18.Which of these is a good email habit? (a) a silly email ID (b) naming the attachment (c) text-message spelling (d) no subject line
- 19.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 20.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
- 21.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) text-message spelling (d) no subject line
- 22.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 23.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 24.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) a polite greeting (d) replying within a day
- 25.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) forgetting the file (d) naming the attachment
- 26.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) checking spelling (d) a clear subject line
- 27.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 29.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 30.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) no name at the end (d) a clear subject line
- 31.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 32.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 33.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 35.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 36.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) checking spelling (d) forgetting the file
- 37.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) emojis to a principal (d) no name at the end
- 38.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 39.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 40.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
Answer key
- sum up the email
- a polite thank-you line
- the details
- the subject line
- the subject line
- a good email habit
- the subject line
- the main message
- no name at the end
- the sign-off
- a clear subject line
- the details
- the main message
- read it once more
- no subject line
- why you are writing
- a good email habit
- naming the attachment
- the subject line
- one based on your name
- signing with your name
- why you are writing
- the greeting
- one huge paragraph
- forgetting the file
- forgetting the file
- the greeting
- the sign-off
- the greeting
- a clear subject line
- the greeting
- a good email habit
- a polite thank-you line
- the details
- the sign-off
- checking spelling
- short paragraphs
- a poor email habit
- the greeting
- the sign-off
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students