Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 226 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) checking spelling (d) short paragraphs
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) a sensible email ID (d) signing with your name
3. 3.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
6. 6.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
7. 7.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
8. 8.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
9. 9.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
10. 10.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
11. 11.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) a sensible email ID (d) ALL CAPITAL LETTERS
12. 12.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no name at the end (d) replying within a day
13. 13.Which of these is a poor email habit? (a) a polite greeting (b) no subject line (c) a clear subject line (d) checking spelling
14. 14.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
15. 15.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) signing with your name (d) emojis to a principal
16. 16.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) signing with your name (d) no name at the end
17. 17.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
18. 18.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a polite greeting
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
22. 22.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) checking spelling (d) signing with your name
23. 23.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) ALL CAPITAL LETTERS (d) naming the attachment
24. 24.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) one huge paragraph (d) a polite greeting
25. 25.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
26. 26.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
27. 27.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) no subject line (d) forgetting the file
28. 28.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
29. 29.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) short paragraphs (d) forgetting the file
31. 31.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) naming the attachment
33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
34. 34.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) emojis to a principal (d) replying within a day
35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
36. 36.Which of these is a good email habit? (a) emojis to a principal (b) checking spelling (c) no name at the end (d) ALL CAPITAL LETTERS
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
39. 39.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
40. 40.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) ALL CAPITAL LETTERS (d) no subject line

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