Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 227 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
2. 2.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) a polite greeting (d) a silly email ID
3. 3.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
5. 5.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
6. 6.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) signing with your name (d) no name at the end
7. 7.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
8. 8.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
9. 9.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
10. 10.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) one huge paragraph (d) a sensible email ID
11. 11.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
12. 12.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a clear subject line (d) one huge paragraph
13. 13.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
14. 14.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
15. 15.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
16. 16.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) a silly email ID
17. 17.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) checking spelling (d) no name at the end
18. 18.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
19. 19.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
20. 20.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) naming the attachment (d) ALL CAPITAL LETTERS
21. 21.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
25. 25.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) forgetting the file
27. 27.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
28. 28.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
29. 29.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
30. 30.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
31. 31.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
32. 32.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) one huge paragraph (d) no name at the end
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
34. 34.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) a clear subject line (d) a polite greeting
35. 35.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
36. 36.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) emojis to a principal
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
38. 38.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) emojis to a principal (d) no subject line
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line

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