Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 228 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) a clear subject line (d) ALL CAPITAL LETTERS
3. 3.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) emojis to a principal (d) no name at the end
4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
5. 5.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
6. 6.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) a polite greeting (d) a clear subject line
8. 8.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
9. 9.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) no name at the end (d) one huge paragraph
10. 10.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
11. 11.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) no subject line (d) a polite greeting
12. 12.Which of these is a poor email habit? (a) checking spelling (b) one huge paragraph (c) a sensible email ID (d) a polite greeting
13. 13.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
14. 14.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) a polite greeting (d) ALL CAPITAL LETTERS
15. 15.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
16. 16.Which of these is a good email habit? (a) checking spelling (b) no subject line (c) a silly email ID (d) one huge paragraph
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
18. 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
20. 20.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
21. 21.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) text-message spelling (d) a clear subject line
22. 22.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
23. 23.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
25. 25.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
26. 26.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
27. 27.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
28. 28.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
29. 29.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
30. 30.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
31. 31.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
32. 32.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) a polite greeting (d) naming the attachment
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) a polite greeting (d) signing with your name
35. 35.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) replying within a day (d) forgetting the file
36. 36.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
37. 37.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
38. 38.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) a clear subject line (d) ALL CAPITAL LETTERS
39. 39.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) one huge paragraph (d) signing with your name
40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) a clear subject line (d) short paragraphs

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