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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 229 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  3. 3.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  4. 4.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  5. 5.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) checking spelling (d) no subject line
  6. 6.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  7. 7.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  8. 8.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
  9. 9.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) emojis to a principal (d) a clear subject line
  10. 10.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  11. 11.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  12. 12.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  13. 13.Which of these is a good email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) no name at the end (d) no subject line
  14. 14.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
  15. 15.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
  16. 16.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
  17. 17.Which of these is a poor email habit? (a) signing with your name (b) no name at the end (c) a polite greeting (d) replying within a day
  18. 18.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) replying within a day (d) emojis to a principal
  19. 19.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  20. 20.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  21. 21.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  22. 22.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) emojis to a principal (d) a sensible email ID
  25. 25.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  27. 27.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  28. 28.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  29. 29.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  30. 30.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  31. 31.Which of these is a poor email habit? (a) replying within a day (b) a silly email ID (c) a sensible email ID (d) checking spelling
  32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) a polite greeting (d) forgetting the file
  33. 33.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  34. 34.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  35. 35.Which of these is a poor email habit? (a) emojis to a principal (b) signing with your name (c) replying within a day (d) a clear subject line
  36. 36.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  37. 37.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) a sensible email ID (d) no name at the end
  38. 38.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) a polite greeting (d) text-message spelling
  39. 39.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) no subject line (d) emojis to a principal

Answer key

  1. a poor email habit
  2. the subject line
  3. a poor email habit
  4. the main message
  5. checking spelling
  6. the subject line
  7. why you are writing
  8. that a file is attached
  9. a clear subject line
  10. the details
  11. the greeting
  12. the sign-off
  13. naming the attachment
  14. after a few working days
  15. read it once more
  16. one based on your name
  17. no name at the end
  18. replying within a day
  19. a good email habit
  20. the subject line
  21. a poor email habit
  22. the greeting
  23. the subject line
  24. emojis to a principal
  25. a poor email habit
  26. the sign-off
  27. a good email habit
  28. the sign-off
  29. why you are writing
  30. the subject line
  31. a silly email ID
  32. forgetting the file
  33. the details
  34. a polite thank-you line
  35. emojis to a principal
  36. the greeting
  37. a sensible email ID
  38. text-message spelling
  39. why you are writing
  40. naming the attachment

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