Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 230 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
2. 2.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
3. 3.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
4. 4.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
5. 5.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) signing with your name (d) no name at the end
6. 6.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
7. 7.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
8. 8.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) short paragraphs (d) forgetting the file
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
10. 10.Which of these is a poor email habit? (a) no subject line (b) naming the attachment (c) checking spelling (d) replying within a day
11. 11.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) a clear subject line (d) a sensible email ID
12. 12.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
13. 13.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
14. 14.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
15. 15.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a sensible email ID
16. 16.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) no name at the end (d) forgetting the file
17. 17.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
18. 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
19. 19.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
20. 20.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) a sensible email ID (d) ALL CAPITAL LETTERS
22. 22.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
23. 23.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
24. 24.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
25. 25.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
26. 26.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
28. 28.Which of these is a poor email habit? (a) forgetting the file (b) checking spelling (c) a sensible email ID (d) short paragraphs
29. 29.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) ALL CAPITAL LETTERS (d) a clear subject line
30. 30.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) a polite greeting (d) one huge paragraph
31. 31.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
33. 33.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no name at the end (d) naming the attachment
34. 34.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
35. 35.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
36. 36.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
37. 37.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
38. 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
40. 40.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) signing with your name (d) replying within a day

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