Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 231 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) naming the attachment (d) ALL CAPITAL LETTERS
2. 2.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
5. 5.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
8. 8.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
9. 9.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) short paragraphs (d) emojis to a principal
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) naming the attachment (d) checking spelling
12. 12.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) a silly email ID (d) no name at the end
13. 13.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) a clear subject line (d) short paragraphs
14. 14.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) a polite greeting (d) a silly email ID
15. 15.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) checking spelling
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
17. 17.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
18. 18.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
19. 19.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
20. 20.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) ALL CAPITAL LETTERS (d) naming the attachment
21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) no name at the end (d) text-message spelling
22. 22.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a silly email ID
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
24. 24.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
25. 25.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
27. 27.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
28. 28.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
29. 29.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
30. 30.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
31. 31.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
32. 32.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) signing with your name (d) forgetting the file
33. 33.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) emojis to a principal (d) a clear subject line
34. 34.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
36. 36.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) emojis to a principal (d) a clear subject line
37. 37.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
38. 38.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
39. 39.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
40. 40.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing

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