Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 234 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
2. 2.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
3. 3.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
5. 5.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
6. 6.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) a silly email ID (d) forgetting the file
7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
8. 8.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) ALL CAPITAL LETTERS (d) a sensible email ID
9. 9.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
10. 10.Which of these is a poor email habit? (a) text-message spelling (b) a clear subject line (c) replying within a day (d) checking spelling
11. 11.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) ALL CAPITAL LETTERS (d) short paragraphs
12. 12.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
13. 13.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
14. 14.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
15. 15.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
17. 17.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
18. 18.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) emojis to a principal (d) ALL CAPITAL LETTERS
19. 19.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
20. 20.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
21. 21.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
22. 22.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
23. 23.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
24. 24.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) replying within a day (d) forgetting the file
25. 25.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
26. 26.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
28. 28.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
29. 29.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a clear subject line
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
32. 32.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
33. 33.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) signing with your name (d) emojis to a principal
34. 34.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) ALL CAPITAL LETTERS (d) a clear subject line
35. 35.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) no subject line (d) a silly email ID
37. 37.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) no subject line (d) naming the attachment
38. 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) a silly email ID (d) naming the attachment
39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
40. 40.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a polite greeting (d) replying within a day

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