Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 235 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
3. 3.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
5. 5.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
6. 6.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) text-message spelling
7. 7.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) one huge paragraph (d) no subject line
8. 8.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
10. 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
11. 11.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) short paragraphs (d) text-message spelling
12. 12.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
13. 13.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
14. 14.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
15. 15.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
16. 16.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) a polite greeting (d) no name at the end
18. 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
20. 20.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
21. 21.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) text-message spelling (d) naming the attachment
22. 22.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) a silly email ID (d) signing with your name
24. 24.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
25. 25.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
26. 26.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
28. 28.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
29. 29.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
30. 30.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
31. 31.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) signing with your name (d) no subject line
32. 32.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) checking spelling (d) ALL CAPITAL LETTERS
35. 35.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
36. 36.Which of these is a poor email habit? (a) a polite greeting (b) emojis to a principal (c) a clear subject line (d) checking spelling
37. 37.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
38. 38.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
39. 39.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message

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