Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 237 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
2. 2.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) a polite greeting (d) checking spelling
4. 4.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) no name at the end (d) a sensible email ID
5. 5.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
6. 6.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) no subject line (d) no name at the end
7. 7.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
9. 9.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
10. 10.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
11. 11.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
12. 12.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
13. 13.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
14. 14.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
15. 15.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never
16. 16.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
17. 17.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) a silly email ID (d) forgetting the file
18. 18.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
19. 19.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) forgetting the file (d) short paragraphs
20. 20.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
21. 21.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
23. 23.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
24. 24.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) a clear subject line (d) text-message spelling
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) checking spelling
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
27. 27.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) forgetting the file (d) text-message spelling
28. 28.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
29. 29.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) no subject line (d) signing with your name
30. 30.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
31. 31.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
34. 34.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
35. 35.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
36. 36.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
37. 37.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
38. 38.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
39. 39.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) emojis to a principal (d) a polite greeting
40. 40.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing

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