Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
- 2.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 3.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 4.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 5.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 6.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
- 7.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 9.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) a silly email ID (d) text-message spelling
- 10.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 11.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a silly email ID (d) checking spelling
- 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 13.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 14.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) no name at the end (d) a clear subject line
- 15.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
- 16.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) checking spelling (d) forgetting the file
- 17.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a sensible email ID (d) forgetting the file
- 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) no subject line (d) emojis to a principal
- 20.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) emojis to a principal (d) a sensible email ID
- 21.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 22.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
- 23.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) short paragraphs (d) a clear subject line
- 24.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) no subject line
- 25.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 26.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
- 27.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) signing with your name (d) checking spelling
- 28.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 29.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 30.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 31.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 32.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 33.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 34.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
- 35.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
- 36.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 37.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
- 38.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 39.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 40.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
Answer key
- formally and briefly
- a good email habit
- a poor email habit
- a good email habit
- the greeting
- after a few working days
- why you are writing
- the sign-off
- a clear subject line
- the details
- a silly email ID
- a poor email habit
- the subject line
- no name at the end
- read it once more
- checking spelling
- forgetting the file
- the main message
- short paragraphs
- emojis to a principal
- a good email habit
- one based on your name
- forgetting the file
- a sensible email ID
- the sign-off
- that a file is attached
- no subject line
- a polite thank-you line
- why you are writing
- a poor email habit
- the subject line
- the details
- the subject line
- the subject line
- sum up the email
- the subject line
- the subject line
- a poor email habit
- the subject line
- a good email habit
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