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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 238 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
  2. 2.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  3. 3.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  4. 4.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  5. 5.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  6. 6.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
  7. 7.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  8. 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  9. 9.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) a silly email ID (d) text-message spelling
  10. 10.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a silly email ID (d) checking spelling
  12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  13. 13.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  14. 14.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) no name at the end (d) a clear subject line
  15. 15.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
  16. 16.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) checking spelling (d) forgetting the file
  17. 17.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a sensible email ID (d) forgetting the file
  18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) no subject line (d) emojis to a principal
  20. 20.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) emojis to a principal (d) a sensible email ID
  21. 21.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  22. 22.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
  23. 23.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) short paragraphs (d) a clear subject line
  24. 24.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) no subject line
  25. 25.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  26. 26.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
  27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) signing with your name (d) checking spelling
  28. 28.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  29. 29.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  30. 30.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  31. 31.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  32. 32.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  33. 33.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  34. 34.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  35. 35.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
  36. 36.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  37. 37.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  38. 38.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  39. 39.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  40. 40.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit

Answer key

  1. formally and briefly
  2. a good email habit
  3. a poor email habit
  4. a good email habit
  5. the greeting
  6. after a few working days
  7. why you are writing
  8. the sign-off
  9. a clear subject line
  10. the details
  11. a silly email ID
  12. a poor email habit
  13. the subject line
  14. no name at the end
  15. read it once more
  16. checking spelling
  17. forgetting the file
  18. the main message
  19. short paragraphs
  20. emojis to a principal
  21. a good email habit
  22. one based on your name
  23. forgetting the file
  24. a sensible email ID
  25. the sign-off
  26. that a file is attached
  27. no subject line
  28. a polite thank-you line
  29. why you are writing
  30. a poor email habit
  31. the subject line
  32. the details
  33. the subject line
  34. the subject line
  35. sum up the email
  36. the subject line
  37. the subject line
  38. a poor email habit
  39. the subject line
  40. a good email habit

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