Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) replying within a day (d) no name at the end
- 2.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 3.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 4.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a sensible email ID
- 5.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 6.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 7.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 8.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
- 9.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) checking spelling
- 10.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 11.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) forgetting the file (d) ALL CAPITAL LETTERS
- 12.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) naming the attachment (d) a silly email ID
- 13.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
- 14.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 15.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
- 16.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 17.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 18.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 20.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) one huge paragraph (d) checking spelling
- 21.Which of these is a good email habit? (a) a clear subject line (b) no name at the end (c) text-message spelling (d) a silly email ID
- 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 23.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) a clear subject line (d) no name at the end
- 24.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 25.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 26.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
- 27.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 28.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 29.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 30.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) signing with your name (d) checking spelling
- 31.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 32.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 33.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 34.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 35.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) forgetting the file (d) a clear subject line
- 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 37.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) no subject line (d) text-message spelling
- 38.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) text-message spelling (d) no subject line
- 39.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 40.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
Answer key
- replying within a day
- a good email habit
- a good email habit
- a sensible email ID
- a good email habit
- the greeting
- a polite thank-you line
- formally and briefly
- checking spelling
- a poor email habit
- short paragraphs
- a silly email ID
- one based on your name
- the sign-off
- read it once more
- the subject line
- the greeting
- the main message
- the subject line
- one huge paragraph
- a clear subject line
- the main message
- no name at the end
- the greeting
- the sign-off
- sum up the email
- the subject line
- the details
- the subject line
- emojis to a principal
- a polite thank-you line
- why you are writing
- the details
- a good email habit
- a clear subject line
- the sign-off
- checking spelling
- short paragraphs
- a good email habit
- a good email habit
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