Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 240 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
2. 2.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
3. 3.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
6. 6.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
7. 7.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
9. 9.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
10. 10.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) a clear subject line (d) checking spelling
11. 11.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
13. 13.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) checking spelling (d) short paragraphs
14. 14.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) naming the attachment (d) replying within a day
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
16. 16.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
17. 17.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
20. 20.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
22. 22.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
23. 23.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
24. 24.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a silly email ID (d) forgetting the file
27. 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
28. 28.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
29. 29.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) a sensible email ID (d) checking spelling
31. 31.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) signing with your name (d) forgetting the file
32. 32.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a sensible email ID
33. 33.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
34. 34.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) a polite greeting (d) naming the attachment
35. 35.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) a clear subject line (d) no name at the end
36. 36.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) no name at the end (d) checking spelling
37. 37.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
38. 38.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) text-message spelling (d) a polite greeting
39. 39.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
40. 40.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students