Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 241 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) short paragraphs (d) emojis to a principal
2. 2.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
3. 3.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) a sensible email ID (d) text-message spelling
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
6. 6.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) a sensible email ID (d) checking spelling
7. 7.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
8. 8.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
9. 9.Which of these is a good email habit? (a) no name at the end (b) checking spelling (c) ALL CAPITAL LETTERS (d) forgetting the file
10. 10.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
11. 11.Which of these is a good email habit? (a) a silly email ID (b) a sensible email ID (c) no name at the end (d) forgetting the file
12. 12.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) short paragraphs (d) ALL CAPITAL LETTERS
13. 13.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
14. 14.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) no subject line (d) checking spelling
17. 17.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
18. 18.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
19. 19.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
22. 22.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
23. 23.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) signing with your name (d) text-message spelling
24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) text-message spelling (d) no name at the end
25. 25.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
26. 26.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) no name at the end (d) emojis to a principal
27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
28. 28.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) text-message spelling (d) emojis to a principal
29. 29.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
30. 30.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
31. 31.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) naming the attachment (d) forgetting the file
33. 33.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
34. 34.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
35. 35.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
36. 36.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) naming the attachment (d) forgetting the file
39. 39.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) a polite greeting (d) checking spelling
40. 40.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) checking spelling (d) naming the attachment

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