Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 242 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
2. 2.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) naming the attachment (d) no name at the end
3. 3.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
4. 4.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
6. 6.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
7. 7.Which of these is a poor email habit? (a) no name at the end (b) naming the attachment (c) signing with your name (d) a polite greeting
8. 8.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
10. 10.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
11. 11.Which of these is a good email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) forgetting the file (d) emojis to a principal
12. 12.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
13. 13.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
14. 14.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
16. 16.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
17. 17.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
19. 19.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) a silly email ID (d) signing with your name
20. 20.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
21. 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
22. 22.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
23. 23.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) a clear subject line (d) signing with your name
24. 24.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
25. 25.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
27. 27.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
28. 28.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
29. 29.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
30. 30.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) replying within a day (d) no name at the end
31. 31.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
32. 32.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
33. 33.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
34. 34.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
35. 35.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) no name at the end (d) forgetting the file
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
38. 38.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
39. 39.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) replying within a day (d) a silly email ID
40. 40.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) no subject line (d) a sensible email ID

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