Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 243 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) a silly email ID (d) naming the attachment
3. 3.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
5. 5.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) a silly email ID (d) signing with your name
6. 6.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) a clear subject line (d) emojis to a principal
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
8. 8.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
9. 9.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
10. 10.Which of these is a poor email habit? (a) no name at the end (b) checking spelling (c) a polite greeting (d) naming the attachment
11. 11.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
12. 12.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
13. 13.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a polite greeting (d) emojis to a principal
14. 14.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
15. 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
16. 16.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
17. 17.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) forgetting the file (d) signing with your name
18. 18.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
20. 20.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
21. 21.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
22. 22.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) one huge paragraph (d) short paragraphs
23. 23.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) a polite greeting (d) text-message spelling
24. 24.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) no subject line (d) one huge paragraph
25. 25.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) replying within a day (d) no subject line
26. 26.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
27. 27.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
28. 28.Which of these is a good email habit? (a) forgetting the file (b) a polite greeting (c) text-message spelling (d) a silly email ID
29. 29.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
30. 30.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) a polite greeting (d) replying within a day
31. 31.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) text-message spelling (d) signing with your name
32. 32.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) checking spelling (d) short paragraphs
33. 33.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) text-message spelling (d) short paragraphs
34. 34.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
35. 35.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
36. 36.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
37. 37.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
38. 38.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
39. 39.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
40. 40.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting

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