Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 244 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
2. 2.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) short paragraphs (d) no name at the end
3. 3.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
4. 4.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
5. 5.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
6. 6.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) short paragraphs (d) one huge paragraph
7. 7.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
8. 8.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
9. 9.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
10. 10.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
11. 11.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) a polite greeting (d) emojis to a principal
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
13. 13.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
14. 14.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
15. 15.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) signing with your name (d) naming the attachment
16. 16.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
17. 17.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
18. 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) one huge paragraph (d) replying within a day
21. 21.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) ALL CAPITAL LETTERS (d) emojis to a principal
22. 22.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
24. 24.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
26. 26.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) text-message spelling (d) signing with your name
27. 27.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
28. 28.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) naming the attachment
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) forgetting the file (d) no name at the end
30. 30.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
31. 31.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
32. 32.Which of these is a poor email habit? (a) a silly email ID (b) short paragraphs (c) a polite greeting (d) a clear subject line
33. 33.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
34. 34.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
35. 35.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
36. 36.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
38. 38.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) checking spelling (d) a clear subject line
40. 40.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting

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