Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 245 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) naming the attachment (d) text-message spelling
2. 2.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) emojis to a principal
3. 3.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) ALL CAPITAL LETTERS (d) replying within a day
4. 4.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
5. 5.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
6. 6.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
7. 7.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
8. 8.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
10. 10.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) no name at the end (d) signing with your name
11. 11.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
12. 12.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off
14. 14.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) a clear subject line (d) one huge paragraph
15. 15.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
16. 16.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
17. 17.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) replying within a day (d) no name at the end
18. 18.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
20. 20.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) a sensible email ID (d) replying within a day
21. 21.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
22. 22.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
23. 23.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
24. 24.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
25. 25.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) replying within a day (d) no subject line
26. 26.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
28. 28.Which of these is a good email habit? (a) no name at the end (b) a sensible email ID (c) text-message spelling (d) ALL CAPITAL LETTERS
29. 29.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) short paragraphs (d) no name at the end
30. 30.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
31. 31.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
32. 32.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) emojis to a principal (d) replying within a day
33. 33.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
35. 35.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
36. 36.Which of these is a poor email habit? (a) text-message spelling (b) a clear subject line (c) a sensible email ID (d) a polite greeting
37. 37.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
38. 38.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) a clear subject line (d) no subject line
39. 39.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
40. 40.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) one huge paragraph (d) short paragraphs

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