Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 246 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
2. 2.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
3. 3.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
4. 4.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) naming the attachment (d) a sensible email ID
5. 5.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
6. 6.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
7. 7.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
8. 8.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
9. 9.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
10. 10.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) a sensible email ID (d) a polite greeting
11. 11.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
12. 12.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
13. 13.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
14. 14.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
15. 15.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
17. 17.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a polite greeting (d) forgetting the file
18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
19. 19.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) short paragraphs (d) emojis to a principal
20. 20.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
21. 21.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
22. 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
23. 23.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
24. 24.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
26. 26.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
27. 27.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) replying within a day
28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) short paragraphs (d) text-message spelling
29. 29.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
30. 30.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) text-message spelling (d) replying within a day
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a polite greeting (d) text-message spelling
33. 33.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
34. 34.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) replying within a day (d) a polite greeting
35. 35.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) one huge paragraph (d) signing with your name
36. 36.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
38. 38.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a silly email ID (d) forgetting the file
39. 39.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
40. 40.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message

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