Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 247 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) emojis to a principal (d) one huge paragraph
2. 2.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
3. 3.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) short paragraphs (d) no subject line
4. 4.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
6. 6.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
7. 7.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
8. 8.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
9. 9.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) no name at the end (d) a polite greeting
10. 10.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
11. 11.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) replying within a day (d) signing with your name
12. 12.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
13. 13.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) a polite greeting (d) signing with your name
14. 14.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
15. 15.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
17. 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) no name at the end (d) text-message spelling
18. 18.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
19. 19.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) a clear subject line (d) ALL CAPITAL LETTERS
20. 20.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) checking spelling (d) one huge paragraph
22. 22.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
23. 23.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
26. 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
27. 27.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
28. 28.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) forgetting the file (d) replying within a day
29. 29.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) ALL CAPITAL LETTERS (d) no name at the end
30. 30.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) a silly email ID (d) a polite greeting
31. 31.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
33. 33.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) checking spelling (d) text-message spelling
34. 34.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
35. 35.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
36. 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
37. 37.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
39. 39.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
40. 40.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a polite greeting

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