Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) short paragraphs (d) ALL CAPITAL LETTERS
- 2.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
- 3.Which of these is a good email habit? (a) replying within a day (b) a silly email ID (c) no subject line (d) one huge paragraph
- 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 5.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) no name at the end (d) short paragraphs
- 6.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 7.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 8.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
- 9.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 10.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) short paragraphs (d) a clear subject line
- 11.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 12.Which of these is a poor email habit? (a) checking spelling (b) no name at the end (c) a clear subject line (d) a polite greeting
- 13.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) one huge paragraph (d) a clear subject line
- 14.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
- 15.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
- 16.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 17.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) short paragraphs
- 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 21.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
- 22.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 23.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 25.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 26.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 27.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 28.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 29.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 30.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 31.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 32.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 34.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) short paragraphs (d) checking spelling
- 35.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) no subject line (d) signing with your name
- 36.Which of these is a good email habit? (a) a silly email ID (b) short paragraphs (c) text-message spelling (d) emojis to a principal
- 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 38.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 39.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 40.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a sensible email ID (d) short paragraphs
Answer key
- ALL CAPITAL LETTERS
- sum up the email
- replying within a day
- the subject line
- no name at the end
- the sign-off
- the greeting
- read it once more
- why you are writing
- one huge paragraph
- a good email habit
- no name at the end
- a clear subject line
- after a few working days
- one based on your name
- the sign-off
- the greeting
- the greeting
- short paragraphs
- the sign-off
- formally and briefly
- a good email habit
- the sign-off
- the sign-off
- a poor email habit
- a good email habit
- the subject line
- a good email habit
- a poor email habit
- the main message
- a good email habit
- the greeting
- the subject line
- text-message spelling
- signing with your name
- short paragraphs
- the main message
- a good email habit
- the greeting
- no subject line
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