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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 248 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) short paragraphs (d) ALL CAPITAL LETTERS
  2. 2.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
  3. 3.Which of these is a good email habit? (a) replying within a day (b) a silly email ID (c) no subject line (d) one huge paragraph
  4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  5. 5.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) no name at the end (d) short paragraphs
  6. 6.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  7. 7.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  8. 8.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
  9. 9.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  10. 10.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) short paragraphs (d) a clear subject line
  11. 11.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  12. 12.Which of these is a poor email habit? (a) checking spelling (b) no name at the end (c) a clear subject line (d) a polite greeting
  13. 13.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) one huge paragraph (d) a clear subject line
  14. 14.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
  15. 15.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
  16. 16.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  17. 17.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  18. 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) short paragraphs
  20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  21. 21.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
  22. 22.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  23. 23.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  25. 25.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  26. 26.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  27. 27.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  28. 28.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  29. 29.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  30. 30.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  31. 31.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  32. 32.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  34. 34.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) short paragraphs (d) checking spelling
  35. 35.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) no subject line (d) signing with your name
  36. 36.Which of these is a good email habit? (a) a silly email ID (b) short paragraphs (c) text-message spelling (d) emojis to a principal
  37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  38. 38.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a sensible email ID (d) short paragraphs

Answer key

  1. ALL CAPITAL LETTERS
  2. sum up the email
  3. replying within a day
  4. the subject line
  5. no name at the end
  6. the sign-off
  7. the greeting
  8. read it once more
  9. why you are writing
  10. one huge paragraph
  11. a good email habit
  12. no name at the end
  13. a clear subject line
  14. after a few working days
  15. one based on your name
  16. the sign-off
  17. the greeting
  18. the greeting
  19. short paragraphs
  20. the sign-off
  21. formally and briefly
  22. a good email habit
  23. the sign-off
  24. the sign-off
  25. a poor email habit
  26. a good email habit
  27. the subject line
  28. a good email habit
  29. a poor email habit
  30. the main message
  31. a good email habit
  32. the greeting
  33. the subject line
  34. text-message spelling
  35. signing with your name
  36. short paragraphs
  37. the main message
  38. a good email habit
  39. the greeting
  40. no subject line

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