Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 25 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
2. 2.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
3. 3.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) a polite greeting (d) a silly email ID
4. 4.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
5. 5.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
7. 7.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
8. 8.Which of these is a good email habit? (a) no subject line (b) replying within a day (c) no name at the end (d) ALL CAPITAL LETTERS
9. 9.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
10. 10.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
11. 11.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) text-message spelling (d) checking spelling
12. 12.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) short paragraphs (d) checking spelling
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
14. 14.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
16. 16.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
17. 17.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
18. 18.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) a clear subject line (d) ALL CAPITAL LETTERS
19. 19.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) text-message spelling (d) naming the attachment
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
21. 21.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a clear subject line (d) forgetting the file
23. 23.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) signing with your name (d) naming the attachment
24. 24.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) ALL CAPITAL LETTERS (d) replying within a day
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
26. 26.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
27. 27.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) a clear subject line (d) a polite greeting
28. 28.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
29. 29.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) forgetting the file (d) a polite greeting
30. 30.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
31. 31.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
32. 32.Which of these is a poor email habit? (a) no subject line (b) replying within a day (c) a sensible email ID (d) a polite greeting
33. 33.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
34. 34.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
35. 35.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) checking spelling (d) short paragraphs
36. 36.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) short paragraphs (d) a polite greeting
37. 37.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
39. 39.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
40. 40.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) signing with your name (d) no name at the end

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