Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 26 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
2. 2.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
3. 3.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
4. 4.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
5. 5.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) short paragraphs (d) no subject line
6. 6.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
8. 8.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) no subject line (d) replying within a day
9. 9.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) a clear subject line (d) replying within a day
10. 10.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) a polite greeting (d) replying within a day
11. 11.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
12. 12.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
13. 13.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) a polite greeting (d) signing with your name
14. 14.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) a silly email ID (d) emojis to a principal
15. 15.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
16. 16.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
17. 17.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
18. 18.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) one huge paragraph (d) a sensible email ID
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
21. 21.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
22. 22.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
23. 23.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
24. 24.Which of these is a poor email habit? (a) replying within a day (b) text-message spelling (c) naming the attachment (d) signing with your name
25. 25.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) no name at the end (d) a silly email ID
27. 27.Which of these is a good email habit? (a) checking spelling (b) emojis to a principal (c) one huge paragraph (d) no subject line
28. 28.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
29. 29.Which of these is a poor email habit? (a) a silly email ID (b) checking spelling (c) signing with your name (d) a polite greeting
30. 30.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
31. 31.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
32. 32.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) signing with your name (d) forgetting the file
34. 34.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
35. 35.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
36. 36.Which of these is a good email habit? (a) a clear subject line (b) a silly email ID (c) ALL CAPITAL LETTERS (d) no subject line
37. 37.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
38. 38.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
39. 39.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
40. 40.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting

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